Digital Creative (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or engage with our services.
1. Who We Are
Digital Creative is a digital design consultancy based in Henley-on-Thames, United Kingdom. We provide services including custom software development, automation and AI solutions to clients across the Thames Valley and beyond.
if you have any questions about this policy or how we handle your data, you can contact us at:
Email: hello@digital-creative.ioAddress: Chiltern House, 45 Station Road, Henley-on-Thames, RG9 1AT
2. What Data We Collect
We may collect and process the following types of personal data:
Contact details (e.g. name, email address, phone number)
Browser and device information (via cookies and analytics)
IP address and location data
3. How We Use Your Data
We collect and use your personal data to:
Respond to your enquiries or project requests
Provide digital services or proposals
Improve our website and user experience
send occasional service updates or marketing communications (only with your consent)
Fulfil our legal and regulatory obligations
4. Legal Basis for Processing
We process your data under the following lawful bases:
Consent – when you provide it for marketing communications
Contractual necessity – for fulfilling service agreements
Legitimate interests – for general business operations and improving our services
Legal obligation – to comply with legal or tax requirements
5. Data Sharing
We do not sell or rent your personal data.
We may share data with trusted third-party providers who help us operate our website, manage client projects, or deliver our services (e.g., CRM tools, analytics platforms, cloud storage). All partners are bound by confidentiality and data protection agreements.
6. Cookies & Analytics
Our website uses cookies to enhance your browsing experience and to collect anonymous analytics data via services like Google Analytics.
you can manage or disable cookies through your browser settings. For more details, view our Cookie Policy.
7. Data Retention
We retain your data only for as long as necessary to fulfil the purpose it was collected for, or to comply with our legal and contractual obligations.
8. Your Rights
Under UK GDPR, you have the right to:
Access a copy of your personal data
Request correction or deletion of your data
Object to or restrict data processing
withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at hello@digital-creative.io
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date above.
Thank you for trusting Digital Creative.If you have any concerns about how we use your data, please don’t hesitate to get in touch.
Ready to Start?
Let's build something remarkable together
Whether you need a new website, a custom web application or a complete digital transformation – we'd love to hear about your project.