These Terms of Service (“Terms”) govern your use of the website and services provided by Digital Creative, a digital design and technology consultancy based in the United Kingdom. By accessing or using our website or entering into a service agreement with us, you agree to be bound by these Terms.
if you do not agree with these Terms, please do not use our website or services.
1. About Us
Digital Creative is a trading name of OmniPATH.AI Limited, located in Henley-on-Thames, United Kingdom. We provide digital services including web applications, systems design, integrations, automation and AI implementation.
Contact email: hello@digital-creative.io
2. Services
Our services include but are not limited to:
Custom web application development
Systems and enterprise architecture design
API and platform integrations
Workflow and process automation
AI technologies and implementation
Each project is governed by a separate proposal or service agreement. The scope, deliverables, timelines and fees will be detailed and agreed upon in writing before work begins.
3. Client Responsibilities
Clients are responsible for:
Providing clear and timely access to content, resources and feedback
ensuring any third-party materials supplied (e.g. images, code, content) are properly licensed
Paying invoices in accordance with agreed terms
Informing us promptly of any project changes or delays
4. Fees and Payments
Unless otherwise agreed:
All quotes are valid for 30 days
A deposit (typically 30–50%) requires before work commences
Final payment is due upon completion or as per the agreed project milestones
Late payments may incur interest in line with the UK Late Payment of Commercial Debts Regulations
We reserve the right to suspend work or services in the event of non-payment.
5. Intellectual Property
Unless otherwise agreed in writing:
All original work created by Digital Creative is owned by us until full payment is received
upon payment, intellectual property rights may transfer to the client, excluding any third-party or open-source materials used
We retain the right to showcase completed work in our portfolio or marketing materials
6. Confidentiality
Both parties agree to treat any non-public business, technical, or financial information shared during the course of a project as confidential and not disclose it to third parties without written consent.
7. Warranties and Limitations
We will provide services with reasonable care and skill. However:
We do not guarantee uninterrupted or error-free operation of any system or website
We are not liable for third-party platform issues (e.g. hosting downtime, API failures)
Our liability for any claim related to our services is limited to the total amount paid to us for that specific project
8. Termination
Either party may terminate a project or service agreement with written notice if the other party breaches the agreed terms and fails to remedy it within 14 days.
On termination:
The client must pay for all work completed up to the date of termination
We may retain project assets until outstanding invoices are settled
9. Website Use
by using our website, you agree not to:
Copy, modify, or distribute any content without permission
Use our site to transmit any unlawful or harmful content
Attempt to gain unauthorised access to the website or our systems
We may update or suspend access to our website at any time.
10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
We reserve the right to update these Terms at any time. The most current version will always be available on this page, with the last updated date clearly indicated.
If you have any questions about these Terms of Service, please contact us at:hello@digital-creative.io
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Whether you need a new website, a custom web application or a complete digital transformation – we'd love to hear about your project.