Work /

Hospitality Software: From Concept to Global Platform

Kc menu spa 2

Case Study — Product

From Concept to Global Impact

An 11-year journey building award-winning hospitality technology — from initial concept to processing £2 billion in restaurant sales.

Client
Kitchen CUT
Year
2011 — 2022
Sector
Hospitality Tech

Kitchen CUT Platform

£2b

£2bn
Sales Revenues
£25m
Supplier Gateway
1m+
Orders Placed
100k+
Unique Products

Digitising back-of-house operations globally

Kitchen CUT emerged in hospitality tech, driven by a clear vision to digitise and streamline back-of-house operations. Between 2011 and 2022, the company supported hundreds of users across the global hospitality sector, enabling smarter purchasing, real-time cost control and scalable operational efficiency.

The platform served restaurants, hotels, leisure venues, stadiums and large-scale pub groups — delivering end-to-end purchasing control and menu costing across three major platform iterations.

Awards
CIO Annual Review: Best Global Hospitality Technology Solution

Recognition
Website of the Year — Good Web Guide Awards

Scope
Full product lifecycle: concept, build, launch, scale, and exit

Full-stack product delivery
◎
Concept &
Positioning

◈
Web App
Development

⬡
Systems
Design

▣
Security &
Compliance

◐
Integration
Services

Three platform generations of innovation
01

Supplier Gateway

A dedicated gateway connecting operators directly with suppliers, enabling streamlined procurement across thousands of products.

02

eCommerce & Payments

Robust eCommerce functionality and table-side payment solutions to support contactless dining during COVID-19.

03

POS Integration

Seamless POS integrations and advanced cash reconciliation tools further streamlining day-to-day operations.

04

Menu Costing Engine

Real-time menu costing and margin analysis tracking over £45 million in menu items sold across the platform.

Award-winning hospitality tech

Simon Haynes: Architect of the Vision
Kitchen CUT Platform
As Co-founder and CTO, Simon Haynes was the architect of Kitchen CUT’s core proposition — with deep roots in both hospitality and technology.
→
Platform Vision — Envisioned the platform to solve long-standing operational inefficiencies
→
Technical Leadership — Led development ensuring scalability, security and top-tier UX
→
Strategic Direction — Influenced everything from product roadmap to market positioning
→
Ecosystem Builder — Created connected ecosystem of suppliers, ERP systems and POS providers

Results that shaped an industry
Kitchen CUT didn’t just build software — it shaped how hospitality businesses managed costs, controlled spend and scaled with confidence.

£2bn+
Restaurant Sales Revenues
Processed through the platform alongside £11m in eCommerce sales and £25m in supplier gateway purchases.

£45m+
Menu Items Tracked
Sold, tracked and analysed for cost and margin — with over 100,000 unique products purchased through integrated catalogues.

Ready to start?

Let’s turn the plan into revenue.